Sydney, NSW—June 5, 2018: Sydney-based tech company Pendula, an automated, two-way Customer Communication Manager (CCM) that enables businesses to elevate their customer experience, will launch in...
Who owns the customer experience? This is a question that many large businesses struggle with. The customer experience is often managed by several teams with...
The end of call centre queues? Channel hopping is a simple new philosophy in customer communications; let the customer contact your business on their favourite...
What is CPaaS? CPaaS stands for Communications Platform as a Service. What it really means is you can turn the fragmented process of emailing, calling,...
