Pendula integrates directly with your CRM or billing system. Create automated journeys for any customer interaction. Send, receive and track all customer conversations with your business.Request a demo
Pendula flows are easy to create and infinitely configurable. Administrators can use the intuitive builder interface to create any kind of communication flow. No coding knowledge is required, so you can create automated journeys straight away. Flows can be triggered by database events or delivered on a schedule, making it simple to define rules according to your communication strategy.
Pendula supports automated two-way communication across SMS, email, social messaging and fax. We also enable outbound post. Customers will see and action your messages, whenever and wherever they are.
Not only can you automate communication with Pendula, you can also configure simple database actions and processes based on your customer interactions and replies. Streamline your business processes all from a single screen, saving time, money and human resources across any part of the company.
Powerful segmentation and event-based flows allow granular control over who gets what, and when. Drill down within a flow for targeted communications, and easily create customer journeys based on complex customer splits and segments.
See every message and action for every customer from your Pendula dashboard. Enable better decision-making and superior customer experience with macro and micro views of your customer journey.
Leverage your existing investment in your customer relationship management or billing system with Pendula, which sits inside the platform. See every conversation you’ve ever had, with every customer, directly linked to data in Salesforce and Zuora.Learn more about Pendula in Salesforce Learn more about Pendula in Zuora