Pendula extends your capability on the Zuora billing platform, allowing you to engage customers at every step of the subscription lifecycle. Build loyalty, reduce churn, minimise financial risk through automated communication, and deliver their best subscription experience yet.
The subscription experience is much like a personal relationship: it requires clear, consistent and contextual communication. Pendula’s conversation and workflow engines deliver automation, simplicity and speed across every stage of the customer experience lifecycle.
Zuora is the world’s only subscription order-to-cash platform that makes it easier for companies to manage ongoing subscription relationships and keep up with fast-changing go-to-market strategies.
Send one-off or repeating outbound campaigns. Inbound conversations can trigger any workflow in Zuora, based on any criteria, to renew, amend and service a customer’s subscription.
Easily configure simple customer flows with our intuitive interface. Create a product in Zuora and take it to market with Pendula in 15 minutes.
Automate the entire collections process in a single screen, and catch credit cards before they expire, saving your collections team months of chasing
Build loyalty through engagement by mitigating negative events, and promoting positive events.
Continually optimise communications with demographic, seasonal, utilization and location-based strategies.
Pendula sits within your Zuora instance, and is available directly from the Connect Marketplace. We are a certified Zuora partner and OEM ISV.Go To Connect Marketplace