The heart of every customer conversation
Pendula is powering the shift from broadcast to conversation by enabling two-way messaging and workflow at scale.
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Trusted by some of the world's best companies
Head of CRM Systems
“As a customer-focused business, we set out to wow customers each and every time they interact with BizCover. Pendula is a tool that directly meets that need … it was a customer-driven initiative and we’re seeing customer-driven results.”
Rapid affordable scale
Scale smarter by automating your manual processes.
Launch new products and services quickly with easily-deployed campaigns.
Lower cost to serve
Remove the need for call centre staff on up to 80% of customer interactions.
Plug and play
Integrates directly with Salesforce and Zuora, so you can start automating right away.
More about platforms
Recognise negative events and mitigate them, identify positive events and promote them.
Seamless, pain-free interactions ensure happy customers.
Simplify your service sign-up processes for more bookings and more customers.
Improve your collections by encouraging higher read and action rates with automated omni-channel messaging.
From the blog
How to drive engagement with personalised customer service