This is Pendula
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Next-gen Customer Engagement

Next-gen Customer Engagement

Unify any data, orchestrate journeys, and engage across channels with Pendula’s all‑in‑one customer engagement platform.
Powering engagement for leading brands

Engage smarter, scale faster.

Modern customers want conversations, not broadcasts. With Pendula, you’re able to sync your tools and data in minutes to build journeys powered by AI and real-time insights, so you can deliver experiences that convert and retain.

Agentic AI

Supercharge your business with AI Agents

Delivering personalised, predictive, and scalable experiences, Pendula AI Agents transform how your teams connect with customers 24/7.
AI AGENTS
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Limitless Integrations

Break down data silos and build next-level user journeys

Build meaningful conversations with your customers, where they're at. Limitless access to relevant data points provides enriched context.
integrations hub
Multi-channel Messaging

Engage customers their way, across any channel

Design intelligent and adaptive two-way communications with individual customers, at scale for unsurpassed relationships and lifelong loyalty.
engagement hub
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Journey Orchestration

Automate conversations with a no-code builder made for marketers

The only limits to better customer journeys should be the boundaries of your creative thinking. Drag and drop integrations, channels and data to build in minutes, not months.
Pendula AI

Real-time decisions, for real-time results

Tired of slow, costly decision-making? Pendula’s AI Decisioning delivers instant, ROI-focused insights that scale effortlessly. It’s smart, affordable, and slots right into your stack—no fuss, just impact.
AI Decisioning
two way communication
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Smash Data Silos

Revolutionise the way you unify and activate your customer data

Do more with the data you already have access to – and activate customer journeys in seconds. Avoid integration costs and complexities with a simple and reliable data upload.

"Pendula has enabled us to be able to send out automated and personalised SMS campaigns based on customer behaviour and different stages through the customer journey. So easy to use with their drag-and-drop functionality."

STEPH Collis, Head of marketing

"As a business, we'd come to the conclusion that we needed to be wowing our customers all the time, and Pendula is a tool that directly meets that need. It was a customer-driven initiative and we're seeing customer results."

brad hoyle, operational excellence manager

"Pendula is simply amazing: easy, highly customisable, and ready to connect to external platforms and CRMs. Support is always ready to jump into action quickly when we have any doubts. No issues!"

Leo Di muccio, Salesforce Administrator

“We chose to manage our customer engagement strategy with Pendula because the team weren't afraid to challenge us and our ideas, in order to better achieve our goals.”

Mark Fazio, Co-ceo

"Top notch customer service! Every time we had a question, our representative has been incredibly responsive and friendly. Plus, Pendula has proven to be a reliable and user-friendly platform, making it much easier to keep our customer communications organised and consistent."

Paula Tomovic, Salesforce Admin

"Pendula is a powerful engagement tool that has boosted our client communication effectiveness, ensuring the right message reaches the right audience at the perfect time, significantly improving our engagement rates."

monica Tolentino, Head of Client Experience

"Pendula is very reliable for timely customer communications and gives us the ability for two-way personal comms with agents. And if something isn't quite right, you know you'll be backed and supported in a timely manner by quality people. Peace of mind is important."

leigh Grigaliunas, Salesforce Functional Consultant

Trusted by marketing and CX teams to deliver results.

Join the brands using Pendula to create conversations customers love.

How we help

Proven results to deliver value quickly and consistently
boost revenue

64%

increase in upsells per user

Grow Loyalty

25%

decrease in churn rates

Optimise Onboarding

50%

decrease in supports calls

Elevate Experiences

69%

increase in customer satisfaction

Hear what our customers have to say

4.5 star rating
5 star rating

Pendula resources

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guide

SMS swing guide: 15+ use cases to set your campaigns in motion

view now
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webinar

Practical AI: Where and how does it fit in your customer journey?

watch now
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blog

AI Agents vs. Chatbots: What’s the difference?

read more

FAQs

What is a customer engagement platform?
How does Pendula’s platform enhance customer engagement?
What industries can benefit from Pendula’s solutions?
How does the Experience Workflow Studio work?
What types of analytics does the Business Intelligence Dashboard provide?

It’s time to elevate your customer engagement strategy

With Pendula, customer engagement isn’t just a function — it’s a competitive advantage. Our next-generation platform empowers your business to deliver personalised, dynamic experiences that drive loyalty and growth.



Start your journey with Pendula today. Let’s redefine how you connect with your customers and set a new standard for engagement excellence.

get started
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