By clicking "Accept", you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

PreferencesdenyAccept
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Cookie Preferences
Telco & MVNOs

Engage smarter, retain longer with personalised customer journeys

Pendula’s customer engagement platform empowers MVNOs to deliver customer experiences that reduce churn, increase renewals, and unlock millions in upsell revenue—independent of MNO infrastructure. Build stronger connections and drive growth with intelligent, data-driven engagement.

get started
Powering engagement for leading Telco and MVNOs

The Pendula MVNO advantage

Pendula helps to crush common MVNO challenges—slashing churn, boosting revenue, and igniting engagement in a competitive market.

$3.1M

Revenue saved with smarter engagement

10%

Churn reduction with targeted journeys

30%

Campaign engagement uplift with automation
Smash Limitations

Overcome MNO dependency with standout engagement

Break free from MNO limitations by delivering exceptional customer experiences that set you apart. Pendula’s two-way SMS and email journeys create branded, engaging touchpoints, that help you achieve over 30% campaign engagement and 16% higher conversion rates. Automate welcome messages, loyalty offers, and service updates to build trust and differentiate your MVNO.

Personalised onboarding campaigns.

Multi-channel loyalty journeys.

Real-time customer feedback loops.

REPLAY
REPLAY
Amplify Revenue

Maximise thin margins with cost‑efficient automation

Boost revenue and cut costs in a low-margin market. With Pendula, you can streamline operations and drive upsells, with customers achieving a 64% ARPU increase and even matching a month’s upsells in just 9 days. From targeted data bundles to streamlined billing, Pendula optimises every touchpoint for efficiency and ROI.

Automated upsell campaigns.

Simplified billing notifications.

Data-driven campaign analytics.

Ignite Loyalty

Slash customer churn with personalised retention

Keep customers loyal in a crowded market with tailored engagement. Pendula has powered ten of thousands of renewals, cut churn by 15%, and saved over $3 million in revenue for customers. Automate loyalty deals, reactivation prompts, and churn-risk alerts to drive retention and revenue.

Targeted loyalty offers.

Automated reactivation journeys.

Predictive churn analytics.

REPLAY
REPLAY
Streamline Growth

Power up 5G and IoT with seamless automation

Embrace 5G and IoT without operational strain. Pendula helps streamline everything from e-SIM activations to device management, boosting renewals and reactivating customers 5 days faster than competitors. Launch 5G plans and IoT services with confidence, supported by integrations with Salesforce and SAP.

e-SIM activation workflows.

Real-time IoT usage alerts.

Scalable 5G campaign orchestration.

Hear from our customers

Hear from brands using Pendula to create conversations customers love.

drive growth
increase retention
mate logo

"Pendula's user-friendly flow builder, diverse data suites, and regular updates make it invaluable. They help us at automating operational tasks, enhancing lead generation, and fostering better customer engagement."

Raucheen S., Head of Customer Lifecycle

26%

increase in share of customers using multiple services

2%

reduction of churn rates
read all success stories
amaysim logo

“What’s great is that now we can leverage Pendula to make rapid and responsive changes to our customer journeys, improving their experience and driving higher conversion rates.”

Eric Alkema, Head of CRM

$3.1

million saved through smarter retention

10%

reduction in churn with automated journeys
read all success stories

Explore your resources

Creative graphic of pendula logo in a stack
BLOG

The MVNO evolution: Turning market challenges into competitive advantages

read more
customer engagement 101 thumbnail
BLOG

AI agents: The secret weapon for MVNOs struggling with customer engagement

watch now
creative graphic of pendula flows
blog

Two-way messaging: The MVNO secret to cutting churn and boosting loyalty

read more

It’s time to engage
customers their way

get started
trusted companies use pendula
university of london logoamaysim logomate logoreadytech logoenergy australia logobizcover logo

Over 150M customer conversations have started with Pendula. Are you ready to start yours?

Say hello to more customer conversations (and us!)
The next-gen customer engagement platform
Why Pendula?CustomersCompanySupport
Contact usPrivacy policyTerms & conditionsSitemap
ISO certified badgesydney design awards 2024 gold awardgreat place to work certified 2022-23 badgeSOC2 certified badgeG2 review rating 4.5 stars
facebook logoinstagram logolinkedin logoyoutube logoyoutube logo