customer data suite

Revolutionising the way you unify and activate your customer data

Customer data is the heart of every engagement. But without an easy way to bring it to life, it sits unused. Our Customer Data Suite gives businesses an intuitive way to turn static data into dynamic, personalised conversations.

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Activate customer journeys in seconds

No need to wrestle your data into a form that suits your engagement platform; simply transform your uploaded data into personalised, engaging communications.

Simple and reliable data upload

Upload in seconds, and get sending even faster. Rest assured, your data is deeply validated on upload.

Avoid integration costs and complexities

Connect with your vital data sources with ease and jump straight into our workflow builder – hassle free.
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fast and easy

Drag and drop to upload

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Import customer data from any source in CSV format

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Deep data validation on upload

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Manage uploaded data sets easily

Streamline and execute

Workflow integration

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Support for every feature in the Workflow studio

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Put your team back in control, from the data to the results

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Write back data to tables or other systems

see experience and workflow studio
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Break down data silos

Data joining and linking

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Disparate data sets supported

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Personalise communications like never before with linked data

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Solve complex integration woes and instead see results immediately

See how Pendula compares

Feature
Pendula Customer Data Suite
Other Customer Data Platforms

Data Integration

Seamless import from multiple sources (e.g. CSVs)

Integrates with multiple data sources, often requiring complex setup and configuration

ξ—Ÿ
Workflow Automation

Immediate activation of automated workflows using the Experience & Workflow Studio

Often requires additional tools for workflow automation

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Ease of Use

No-code, user-friendly interface designed for quick setup and minimal IT involvement

Varies, but typically requires more technical expertise and longer setup times

ο‹²
Speed to Value

Immediate benefits with rapid deployment and activation

Longer time to value due to more complex integration and configuration

ο‚…
IT Resource Requirement

Minimal IT involvement required for setup and maintenance

Significant IT resources often needed for setup, integration, and ongoing maintenance

ο™’
Cost

Typically more cost-effective due to reduced integration and setup time

Can be more expensive due to complex setup and maintenance costs

ξ—‰
Customer Experience

Faster, more personalised experiences with up-to-date data powering every interaction

May result in slower, less personalised customer interactions due to integration delays

Pendula Customer Data Suite vs. Traditional Customer Data Suite

Data Integration

Pendula

Seamless import from multiple sources (e.g. CSVs)

Traditional CDS

Integrates with multiple data sources, often requiring complex setup and configuration

ξ—Ÿ
Workflow Automation

Pendula

Immediate activation of automated workflows using the Experience & Workflow Studio

Traditional CDS

Often requires additional tools for workflow automation

ο‰š
Ease of Use

Pendula

No-code, user-friendly interface designed for quick setup and minimal IT involvement

Traditional CDS

Varies, but typically requires more technical expertise and longer setup times

ο‹²
Speed to Value

Pendula

Immediate benefits with rapid deployment and activation

Traditional CDS

Longer time to value due to more complex integration and configuration

ο‚…
IT Resource Requirement

Pendula

Minimal IT involvement required for setup and maintenance

Traditional CDS

Significant IT resources often needed for setup, integration, and ongoing maintenance

ο™’
Cost

Pendula

Typically more cost-effective due to reduced integration and setup time

Traditional CDS

Can be more expensive due to complex setup and maintenance costs

ξ—‰
Customer Experience

Pendula

Faster, more personalised experiences with up-to-date data powering every interaction

Traditional CDS

May result in slower, less personalised customer interactions due to integration delays

Get up and running with full support

Moving to a new customer data platform doesn’t have to be complicated or time-consuming. With a live demo and guided setup, we’ll show you exactly how our Customer Data Suite works with your data and help you get everything in place.

Training doesn’t stop once you’re live, either. Your team will have ongoing access to resources, tips and support whenever needed so you get the most out of your investment.

Unlock potential with Pendula's Customer Data Suite

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The Customer Data Suite (CDS) is currently in early access for customers, revolutionising customer data management for modern businesses. Our intuitive platform eliminates technical barriers, freeing your CX and marketing teams from dependency on IT or developers.

Within seconds, CDS can transform your data from multiple sources into hyper-personalised communication and easy-to-use tables, enhancing efficiency and team collaboration.

If you would like to learn more or receive a custom demo, please don’t hesitate to contact our team to get started! While you’re here, explore our blogs for a guide to marketing personalisation and how to leverage data for personalisation and engagement. 

Looking to do even more with your data? Dive into Pendula’s Intelligence Suite to build smarter journeys and deliver more personalised conversations with AI-powered insights.

FAQs

Let's get started!

The Customer Data Suites (CDS) is currently in early access for customers. If you would like to learn more or to receive a custom demo, please reach out to our team to get started!

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