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pendula blog

The Back and Forth

Explore our insightful blogs and discover how Pendula is reshaping the future of customer relationship management.

featured blog |
Product

Become an AI prompt engineering pro to unlock next-level customer engagement with Pendula

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Featured blog

Product

Become an AI prompt engineering pro to unlock next-level customer engagement with Pendula

read more

Latest posts

Insights

Transforming intent-based marketing with conversational engagement

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Insights

The 2024 insurance shift: Power up your strategy with customer engagement

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Insights

Unlocking loyalty: Winning retention strategies for finance

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Product

Unlocking SMS promotions: A guide to seamlessly integrating Talon.One with Pendula

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Insights

Customer communications in 2024: The onion approach

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Insights

Why having a loyal customer base is a Telco’s best crisis management tool

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Product

How to authentically connect to your customers at scale

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Insights

8 trends shaping consumer engagement

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Insights

6 ways AI will transform your customer experience

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Insights

Unleashing the power of a Student Engagement Platform

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Insights

Revolutionising customer engagement

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Insights

The top 10 high-performing customer engagement strategies for 2024

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Insights

Harnessing the power of mobile channels: SMS, WhatsApp & Messenger with Pendula

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Insights

Twelve Days of Christmas with Pendula

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Insights

How a customer engagement platform builds brand loyalty

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Insights

Scary customer experience stories ....5 Things that will make modern customers scream

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Insights

Retaining ASEAN Customers in 2023 and Beyond: Why Automated Multichannel Marketing is Key

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Insights

Consolidating your MarTech Stack: Why a Next Gen CEP is the Smarter Marketers choice for Maximum ROI

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Insights

Customer churn in banking and fintech: how to reduce it

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Insights

Leveraging AI for business success: 7 steps to implement a strategic approach to ChatGPT

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Events

Pendula Retained 2023 - Event Roundup and Highlights

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Insights

The essential guide to marketing personalisation

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Insights

Why automated multichannel marketing is key for customer retention in 2024

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Insights

Don’t sleep on SMS! Why texts are the underdog of the electronic messaging world

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Insights

7 trends shaping the future of consumer engagement

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Insights

Student Retention in 2024: A Modern Ghost Story

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Insights

The benefits of a high customer retention rate for customer growth and loyalty

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Insights

10 customer retention strategies for 2023 and beyond

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Insights

Proactive retention to drive growth in an economic downturn

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Insights

Extend the retail holiday season with 2-way proactive customer retention

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Insights

Businesses focused on customer retention will survive an economic downturn

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Insights

This is why 78% of customers would rather you gave them options for customer service

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Insights

Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

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Insights

You’ve got to walk before you run: this is why doing the simple things well rocks

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Insights

It’s time to become customer obsessed

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Product

Infographic: Automated vs manual communications

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Insights

Stress-free compliance for US subscription businesses with Pendula

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Insights

Will A2P be SMS for business’ lifeline?

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Insights

Will OTT messaging spell the death of SMS?

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Insights

Omnichannel communication: the new channel hopping

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Featured collection: Insight spotlight

Transforming intent-based marketing with conversational engagement

Rick Lanman

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The 2024 insurance shift: Power up your strategy with customer engagement

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