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AI Agents

Unlock limitless customer engagement with AI Agents

Supercharge your business with Pendula’s AI Agents—delivering personalised, predictive, and scalable experiences that transform how your teams connect with customers, all seamlessly woven into your enterprise ecosystem.
ai agent pricingai agent use cases
AI Agents

Unlock limitless customer engagement with AI agents

Supercharge your business with Pendula’s AI Agents — personalised, predictive, and seamlessly integrated for smarter customer connections.
discovery workshopai agent use cases

Autonomous omnichannel mastery

Deploy Pendula AI Agents across SMS, email, WhatsApp, and more for seamless 24/7 customer engagement. Handle queries, triage requests, and empower your team instantly.

Limitless customisation (with guardrails)

Shape your AI workforce with Pendula’s no-code canvas - set precise workflows and guardrails to ensure every agent aligns with your brand, compliance, and goals. Enjoy personalised responses and seamless handoffs to human experts.

Complete journey visibility

Get a clear view of customer interactions with Pendula’s dynamic dashboards and deep integrations. Sync insights instantly, anticipate needs with smart data, and drive better decisions—all with enterprise-grade transparency and control.

Create and deploy Pendula AI Agents to support a wide range of use cases and industries

marketing
sales
service
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ai agent use cases
Revolutionary operational scale

Slash costs, amplify impact

Transform your workforce with autonomous AI Agents that tackle simple, repetitive tasks—delivering quicker resolutions 24/7 and freeing your team for high-value wins. Reduce cost-to-serve and resource overheads with a tireless digital engine that scales effortlessly, driving efficiency gains that redefine your operational potential.
REPLAY
Next-level customer connection

Forge loyalty with every interaction

Elevate your customer experience with natural, conversational AI that delivers personalised, adaptive responses at every moment of truth—no dead-end chats, just deeper bonds.

Augment your support with round-the-clock coverage and tailored recommendations that anticipate needs, building trust and satisfaction that keep customers coming back.
REPLAY
REPLAY
Enterprise-ready advantage

Deploy fast, scale fearlessly

Unleash a limitless engagement engine with a no-code builder—craft hyper-personalised agents in a day, seamlessly integrated into your ecosystem.

With enterprise-grade scalability and security (GDPR, CCPA, HIPAA compliant), handle millions of conversations globally while maintaining control, trust, and transparency—start small, scale big, and lead with confidence.
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Agent Discovery Workshop

Let's build your first agent together

Whether you’ve got a specific use case in mind or you’re just curious about where to start, our expert team is here to guide you every step of the way. In a free 60-minute session, we’ll team up to unlock:

Tailored solutions: Pinpoint how AI Agents can tackle your unique challenges—think faster lead generation, smarter support, or streamlined operations.

Your starting line: A customised plan to show exactly where and how to launch your AI Agent, no matter your tech setup or team size.

Real results: A co-designed strategy with a measurable goal—like cutting response times in half or boosting efficiency—focused on delivering solid ROI.

We’re here to make Agents simple and approachable. Book your session in today to kick off your Agent journey!
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Discover how AI intelligent agents drive stronger customer engagement

Use Case
Description
Personalised content delivery

AI Agents help you deliver tailored content that matches individual customer interests and behaviours. By using data signals such as past interactions and preferences, messages become more relevant and timely. This level of personalisation has been shown to lift open rates by up to 20%, improving reach without needing more volume.

Automated nurture sequences

Nurture campaigns don’t need to be manual. With AI, you can send a steady stream of informative, helpful content that guides customers along their journey. These sequences can be triggered by behaviour or time-based logic, making them more responsive and engaging. Customers stay informed and connected, lifting response rates by as much as 18%.

Website content scanning for engagement

Track what users are browsing in real time to inform your messaging strategy. Intelligent agents in AI can identify intent signals from website activity, then respond with contextually relevant follow-ups. This smart scanning ensures the content you send is aligned with what customers are actually interested in, increasing message relevance by 30%.

Sentiment-driven interaction insights

AI Agents can analyse tone, language and behaviour across chat and email to understand how customers are feeling. This allows you to tailor your response. By responding in the right tone, you create more authentic interactions and boost emotional resonance by 40%.

Personalised outreach automation

Save your team hours of manual work by automating personalised outbound messages. AI can craft rep-branded outreach that still feels personal, so your team stays focused on high-value conversations. Businesses using this approach have doubled productivity while maintaining a human touch.

Dynamic engagement offers

Use AI to detect when a customer is ready to convert or needs an extra nudge. Based on behaviour and lifecycle stage, targeted incentives can be automatically offered at the right moment. This dynamic offer strategy has helped increase customer commitment rates by 10%, driving more conversions without adding pressure.

Compare Pendula AI Agent pricing plans

Find the right fit for your team with flexible plans designed to match your growth stage, from early exploration to enterprise-scale automation.

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Starter

($2K AUD/month)

Starter is a great entry point for small teams ready to explore AI-driven customer engagement. With this plan, you’ll get one AI Agent across service, sales or marketing, along with one integration, three ready-made templates and 1000 monthly outcomes. It’s ideal for testing automation and personalisation without overcommitting, with unlimited seats, email, SMS and WhatsApp support, plus priority onboarding and training.

SCALE UP

Builder

($5K AUD/month)

Builder is built for growing teams wanting more power and flexibility. This plan includes three AI Agents across functions, nine templates and three integrations. You’ll also unlock 4000 monthly outcomes and enterprise-grade compliance with HIPAA and SOC 2. Like all plans, it comes with unlimited seats and multichannel messaging, plus enhanced support to help you scale confidently.

Enterprise Scale

Scaler

(Custom Pricing)

Scaler is the enterprise solution for high-volume, high-complexity operations. This tier offers unlimited AI Agents, outcomes and integrations, along with custom development, white-labelling and SLA-backed support. It also expands into more complex channels like voice and APIs. It’s made for businesses needing flexibility, control and scale without compromise.

see pricing details

FAQs

What are AI Agents?
How fast can I deploy Pendula AI Agents?
Can Pendula AI Agents work across all my channels?
Will Pendula integrate with my Salesforce ecosystem?
Are my customer data and interactions secure with AI Agents?
How do Pendula agents boost customer experience?
What else can I use with AI Agents to get more value from Pendula?
What ROI can Pendula deliver for my business?

View our resources

blog

From zero to hero: Unmasking the power of AI Agents

read more
webinar

Practical AI: Where and how does it fit in your customer journey?

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blog

AI Agents vs. Chatbots: What’s the difference?

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Ready to kickstart your AI journey?

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