“As a business, we'd come to the conclusion that we needed to be wowing our customers all the time, and Pendula is a tool that directly meets that need. It was a customer-driven initiative and we're seeing customer results.”
Brad Hoyle, Head of CRM Systems
Ovo leverages Pendula for delivering personalised communication to customers
“Since acquiring Pendula to our Salesforce system, we have enjoyed very reflexive and warm support from Pendula themselves around any queries we had in either bedding the system down or further realising its potential.”
Better Rehab employs Pendula to automate processes, reduce cost-to-serve and improve customer experience
“A wonderful app with a simple and user friendly interface, and always fantastic customer support ... It has integrated with Salesforce brilliantly, and is delivering a smooth and efficient SMS messaging service for our organisation, very happy to recommend the Pendula product and team to anyone.”
Cancer Council Tasmania optimises customer service and engagement with Pendula
“Pendula has done extraordinarily well in creating an automated communications tool that is specifically customised to a user's needs, quick to configure and still altogether very user friendly.”
Ciara White, Business Operations Analyst
Brilliant product and exceptional customer service
“During the implementation process, the Pendula team were efficient, informative, responsive and patient. The team fully understood our business needs and executed the implementation plan in a professional and timely manner. The ongoing support continues to be exceptional. The easy-to-create workflows that have been created in Pendula have increased efficiencies within our business. We have no hesitation in recommending Pendula and look forward to using it more extensively for other business requirements in the future.”
Robyn Kent, Systems Analyst
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