We are Zipline Cloud Pty Ltd trading as Pendula Solutions ACN 613 136 824.
Personal information may be collected directly from you through the use of any of our standard forms, over the internet, via email, through a telephone conversation with you, or in person. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
If you are our customer’s customer, we receive your personal information through an API that connects to our customer’s customer relationship management system, or similar platform that holds your information. We do not notify you of this collection directly, because it is not practicable for us to do so.
Other facts and circumstances of collection are described in our privacy policy.
Typically, our collection is not required by any specific law.
We may collect, use and hold your personal information if it is reasonably necessary for or directly related to the performance of our functions and activities and for the purposes of:
Other purposes are described in our privacy policy.
If the personal information you provide to us is incomplete or inaccurate, we (or a third party) may be unable to provide you, or someone else you know, with the products or services you, or they, are seeking.
We may disclose personal information about you to:
and these service providers may not be required to comply with our privacy policy;
Information about access and correction of personal information is set out in our privacy policy. The privacy policy also sets out how you can make a complaint about a breach of the Australian Privacy Principles.
We are not likely to disclose your personal information overseas, except as permitted by the Privacy Act, unless we otherwise advise you in writing.