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Insights

What is customer obsession? Key principles and real-life examples of customer-first success

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Featured blog

Insights

What is customer obsession? Key principles and real-life examples of customer-first success

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Latest posts

Retention

Customer churn in banking and fintech: how to reduce it

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Marketing AI

Leveraging AI for business success: 7 steps to implement a strategic approach to ChatGPT

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Pendula News

Pendula Retained 2023 - Event Roundup and Highlights

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Personalisation

The essential guide to marketing personalisation

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Omnichannel Marketing

Why automated multichannel marketing is key for customer retention in 2024

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SMS

Don’t sleep on SMS! Why texts are the underdog of the electronic messaging world

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Retention

Student Retention in 2024: A Modern Ghost Story

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Retention

The benefits of a high customer retention rate for customer growth and loyalty

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Retention

10 customer retention strategies for 2023 and beyond

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