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Insights

What is customer obsession? Key principles and real-life examples of customer-first success

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Featured blog

Insights

What is customer obsession? Key principles and real-life examples of customer-first success

read more
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Latest posts

Retention

Proactive retention to drive growth in an economic downturn

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Retention

Extend the retail holiday season with 2-way proactive customer retention

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Retention

Businesses focused on customer retention will survive an economic downturn

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SMS

This is why 78% of customers would rather you gave them options for customer service

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Engagement

Farm, don’t hunt: The formula for a successful cross-sell and upsell strategy

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Engagement

You’ve got to walk before you run: this is why doing the simple things well rocks

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Engagement

It’s time to become customer obsessed

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Engagement

From chaos to clarity: Automated customer communications (Infographic)

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Security & Compliance

Stress-free compliance for US subscription businesses with Pendula

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