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Learn everything you need to know about Customer Engagement, from the latest trends and strategies to innovative marketing insights.

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featured blog |
Insights

From inbox to SMS: Why brands are prioritising text messaging [stats & figures]

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Featured blog

Insights

From inbox to SMS: Why brands are prioritising text messaging [stats & figures]

read more
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Blog
Marketing AI

Become an AI prompt engineering pro to unlock next-level customer engagement with Pendula

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Blog
Engagement

Transforming intent-based marketing with conversational engagement

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Blog
Engagement

The 2024 insurance shift: Power up your strategy with customer engagement

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Blog
Retention

Unlocking loyalty: Winning retention strategies for finance

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Blog
Product Updates

Unlocking SMS promotions: A guide to seamlessly integrating Talon.One with Pendula

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Blog
Engagement

Customer communications in 2024: The onion approach

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Blog
Retention

Why having a loyal customer base is a Telco’s best crisis management tool

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Blog
Product Updates

How to authentically connect to your customers at scale

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Blog
Engagement

8 trends shaping consumer engagement

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eBook
Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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eBook
Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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Webinar
Engagement

NDIS - Evolving to a client focused experience

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Webinar
Engagement
a

Revolutionising student engagement

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Webinar
Engagement

Deliver tailored subscription experiences

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Webinar
Personalisation

Utilising SMS to harness the power of personalisation

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Webinar
Engagement

The subscriber experience

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Webinar
Retention

Learn how to win and increase customer lifetime value

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Webinar
Engagement

Transform your digital strategy to increase student admissions & retention

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Webinar
Retention

Driving business growth and revenue

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Webinar
Omnichannel Marketing
a

The importance of customer communication and winning strategies

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Customer Story
Engagement
a

UniSA’s Australian Centre for Business Growth transforms its CEO engagement with Pendula

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Customer Story
Engagement

Debtbusters switches to Pendula to balance real, but sensitive conversations

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Customer Story
Engagement

amaysim leverage Pendula for a more efficient and effective marketing tech stack

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Customer Story
Engagement

Cancer Council Tasmania optimises customer service and engagement with Pendula

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Customer Story
Engagement
a

MCI Institute increases student success and satisfaction by leveraging Pendula for real-time engagement

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Podcast
Engagement
a

Executive Insights with Rob Price, Fresh Clinics

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Video
Product Updates
a

Introduction to Message Nodes

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Video
Product Updates

Feedback Survey

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Video
Product Updates

Get Route: Pendula Powerup

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The Convo is your go-to source for the latest news in Customer Experience, Engagement, and Marketing! We’ll bring you fresh insights, free resources, and industry news straight to your inbox—everything you need to build better customer conversations.

The Convo is your essential source for the latest in Customer Experience, Engagement, and Marketing, delivering fresh insights and resources straight to your inbox.