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Insights

What is customer obsession? Key principles and real-life examples of customer-first success

Featured blog

Insights

What is customer obsession? Key principles and real-life examples of customer-first success

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Blog

Engagement

Scary customer experience stories ....5 Things that will make modern customers scream

Blog

Engagement

Consolidating your MarTech stack: Why a next gen CEP is the smarter choice for ROI

Blog

Retention

Customer churn in banking and fintech: how to reduce it

Blog

Marketing AI

Leveraging AI for business success: 7 steps to implement a strategic approach to ChatGPT

Blog

Pendula News

Pendula Retained 2023 - Event Roundup and Highlights

Blog

Personalisation

The essential guide to marketing personalisation

Blog

Omnichannel Marketing

Why automated multichannel marketing is key for customer retention in 2024

Blog

SMS

Don’t sleep on SMS! Why texts are the underdog of the electronic messaging world

Blog

Retention

Student Retention in 2024: A Modern Ghost Story

eBook

Engagement

SMS swing guide: 15+ use cases to set your campaigns in motion

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eBook

Engagement

Transforming customer communication in digital media: A new era with Pendula

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eBook

Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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Webinar

Marketing AI

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Practical AI: Where and how does it fit in your customer journey?

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Webinar

Omnichannel Marketing

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The evolution of omnichannel: Key marketing trends for 2025

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Webinar

Engagement

NDIS - Evolving to a client focused experience

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Webinar

Engagement

Revolutionising student engagement

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Webinar

Engagement

Deliver tailored subscription experiences

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Webinar

Personalisation

Utilising SMS to harness the power of personalisation

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Webinar

Engagement

The subscriber experience

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Webinar

Retention

Learn how to win and increase customer lifetime value

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Webinar

Engagement

Transform your digital strategy to increase student admissions & retention

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Webinar

Retention

Driving business growth and revenue

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Webinar

Omnichannel Marketing

The importance of customer communication and winning strategies

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Customer Story

Engagement

How Concentric mastered scalable healthcare support with Pendula’s no-code automation

Customer Story

Engagement

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Achieving more with less: How Pendula helped drive growth and efficiency at MATE through marketing automation

Customer Story

Engagement

Debt Busters switches to Pendula to balance real, but sensitive conversations

Customer Story

Engagement

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amaysim leverage Pendula for a more efficient and effective marketing tech stack

Customer Story

Engagement

Cancer Council Tasmania optimises customer service and engagement with Pendula

Customer Story

Engagement

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MCI Institute increases student success and satisfaction by leveraging Pendula for real-time engagement

Podcast

Engagement

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Executive Insights with Rob Price, Fresh Clinics

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Video

Product Updates

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Introduction to Message Nodes

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Video

Product Updates

Feedback Survey

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Video

Product Updates

Get Route: Pendula Powerup

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The Convo is your essential source for the latest in Customer Experience, Engagement, and Marketing, delivering fresh insights and resources straight to your inbox.