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Transforming intent-based marketing with conversational engagement

Rick Lanman, Strategic Sales Director

Insights

Watch our most recent webinars

Learn how to win and increase customer lifetime value

Prioritise customers who are already spending their money with you.

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Transform your digital strategy to increase student admissions & retention

Regardless of what stage you're in your digital evolution, this session will be insightful and candid as our speakers share war stories and learnings through a constantly evolving environment.

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Utilising SMS to harness the power of personalisation

Utilising 2-way SMS and leveraging your existing Salesforce data, we look at three real-world case studies where customers have reaped the benefits with a multi-channel approach when engaging their customers to drive tangible business value.

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Deliver tailored subscription experiences

Turn your subscription experience into a monetisation engine.

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Latest posts

Transforming intent-based marketing with conversational engagement

Rick Lanman, Strategic Sales Director
Insights
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Transforming intent-based marketing with conversational engagement

Rick Lanman, Strategic Sales Director
Insights
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The 2024 insurance shift: Power up your strategy with customer engagement

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The 2024 insurance shift: Power up your strategy with customer engagement

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Unlocking loyalty: Winning retention strategies for finance

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Unlocking loyalty: Winning retention strategies for finance

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Unlocking SMS promotions: A guide to seamlessly integrating Talon.One with Pendula

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Unlocking SMS promotions: A guide to seamlessly integrating Talon.One with Pendula

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How to authentically connect to your customers at scale

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How to authentically connect to your customers at scale

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8 trends shaping consumer engagement

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8 trends shaping consumer engagement

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Unleashing the power of a Student Engagement Platform

Tim Beriau, Education Lead
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Unleashing the power of a Student Engagement Platform

Tim Beriau, Education Lead
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Revolutionising Customer Engagement

Rick Lanman, Strategic Sales Director
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Revolutionising Customer Engagement

Rick Lanman, Strategic Sales Director
Insights
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Harnessing the power of mobile channels: SMS, WhatsApp & Messenger with Pendula

Rick Lanman, Strategic Sales Director
Insights
read more

Harnessing the power of mobile channels: SMS, WhatsApp & Messenger with Pendula

Rick Lanman, Strategic Sales Director
Insights
read more

The 2024 insurance shift: Power up your strategy with customer engagement

Insights
read more

The 2024 insurance shift: Power up your strategy with customer engagement

Insights
read more

Latest posts

Transforming intent-based marketing with conversational engagement

Rick Lanman, Strategic Sales Director
Insights
read more

The 2024 insurance shift: Power up your strategy with customer engagement

Insights
read more

Unlocking loyalty: Winning retention strategies for finance

Insights
read more

Unlocking SMS promotions: A guide to seamlessly integrating Talon.One with Pendula

Product
read more

Customer communications in 2024: The onion approach

Insights
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Why having a loyal customer base is a Telco’s best crisis management tool

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How to authentically connect to your customers at scale

Product
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8 trends shaping consumer engagement

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6 ways AI will transform your customer experience

Insights
read more

Unleashing the power of a Student Engagement Platform

Tim Beriau, Education Lead
Insights
read more

Revolutionising Customer Engagement

Rick Lanman, Strategic Sales Director
Insights
read more

The top 10 high-performing customer engagement strategies for 2024

Insights
read more

Harnessing the power of mobile channels: SMS, WhatsApp & Messenger with Pendula

Rick Lanman, Strategic Sales Director
Insights
read more

Twelve Days of Christmas with Pendula

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Scary customer experience stories ....5 Things that will make modern customers scream

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Retaining ASEAN Customers in 2023 and Beyond: Why Automated Multichannel Marketing is Key

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Consolidating your MarTech Stack: Why a Next Gen CEP is the Smarter Marketers choice for Maximum ROI

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Leveraging AI for Business Success: 7 Steps To Implement a Strategic Approach to ChatGPT

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Pendula Retained 2023 - Event Roundup and Highlights

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The Essential Guide to Marketing Personalisation

Patrick Tang, Head of Presales
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Why Automated Multichannel Marketing is Key for Customer Retention in 2024

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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
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7 trends shaping the future of consumer engagement

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Student Retention in 2024: A Modern Ghost Story

Tim Beriau, Education Lead
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The benefits of a high customer retention rate for customer growth and loyalty

Patrick Tang, Head of Presales
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10 customer retention strategies for 2023 and beyond

Greg Cullen, CRO
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Proactive retention to drive growth in an economic downturn

Greg Cullen, CRO
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Extend the retail holiday season with 2-way proactive customer retention

Rick Lanman, Strategic Sales Director
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Businesses focused on customer retention will survive an economic downturn

Greg Cullen, CRO
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This is why 78% of customers would rather you gave them options for customer service

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Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

Alex Colvin, CEO
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You’ve got to walk before you run: this is why doing the simple things well rocks

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It’s time to become customer obsessed

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Infographic: Automated vs manual communications

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Stress-free compliance for US subscription businesses with Pendula

Tim Beriau, Education Lead
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Will OTT messaging spell the death of SMS?

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Will A2P be SMS for business’ lifeline?

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Omnichannel communication: the new channel hopping

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How a customer engagement platform builds brand loyalty

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Customer churn in banking and fintech: how to reduce it

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Featured collection: Insight spotlight

Transforming intent-based marketing with conversational engagement

Rick Lanman, Strategic Sales Director

Insights

Unlocking loyalty: Winning retention strategies for finance

Insights