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Why having a loyal customer base is a Telco’s best crisis management tool

Insights

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Learn how to win and increase customer lifetime value

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Regardless of what stage you're in your digital evolution, this session will be insightful and candid as our speakers share war stories and learnings through a constantly evolving environment.

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Utilising SMS to harness the power of personalisation

Utilising 2-way SMS and leveraging your existing Salesforce data, we look at three real-world case studies where customers have reaped the benefits with a multi-channel approach when engaging their customers to drive tangible business value.

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Why having a loyal customer base is a Telco’s best crisis management tool

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Why having a loyal customer base is a Telco’s best crisis management tool

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Why having a loyal customer base is a Telco’s best crisis management tool

Insights
read more

How to authentically connect to your customers at scale

Product
read more

8 trends shaping consumer engagement

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read more

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Featured collection: Insight spotlight

Why having a loyal customer base is a Telco’s best crisis management tool

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8 trends shaping consumer engagement

Insights