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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director

SMS is a powerful tool for businesses to engage and support their customers. But proceed with caution - here’s some tips on how to use this channel effectively.

Insights

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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
read more

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Student Retention in 2023: A Modern Ghost Story

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Businesses focused on customer retention will survive an economic downturn

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Extend the retail holiday season with 2-way proactive customer retention

Rick Lanman, Strategic Sales Director
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Extend the retail holiday season with 2-way proactive customer retention

Rick Lanman, Strategic Sales Director
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Omnichannel communication: the new channel hopping

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You’ve got to walk before you run: this is why doing the simple things well rocks

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You’ve got to walk before you run: this is why doing the simple things well rocks

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Latest posts

Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
read more

Student Retention in 2023: A Modern Ghost Story

Insights
read more

The benefits of a high customer retention rate for customer growth and loyalty

Patrick Tang, Head of Presales
Insights
read more

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Insights
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Proactive retention to drive growth in an economic downturn

Greg Cullen, CRO
Insights
read more

Extend the retail holiday season with 2-way proactive customer retention

Rick Lanman, Strategic Sales Director
read more

Businesses focused on customer retention will survive an economic downturn

Greg Cullen, CRO
Insights
read more

This is why 78% of customers would rather you gave them options for customer service

Ben Albrecht, Head of Customer
Insights
read more

Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

Alex Colvin, CEO
Insights
read more

You’ve got to walk before you run: this is why doing the simple things well rocks

Ben Albrecht, Head of Customer
Insights
read more

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Omnichannel communication: the new channel hopping

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Featured collection: Insight spotlight

Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director

SMS is a powerful tool for businesses to engage and support their customers. But proceed with caution - here’s some tips on how to use this channel effectively.

Insights

Student Retention in 2023: A Modern Ghost Story

Insights