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Spotlight on Insights

Why having a loyal customer base is a Telco’s best crisis management tool

The Essential Guide to Marketing Personalisation

Patrick Tang, Head of Presales
Insights
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The Essential Guide to Marketing Personalisation

Patrick Tang, Head of Presales
Insights
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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
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10 customer retention strategies for 2023 and beyond

Greg Cullen, CRO
Insights
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10 customer retention strategies for 2023 and beyond

Greg Cullen, CRO
Insights
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Proactive retention to drive growth in an economic downturn

Greg Cullen, CRO
Insights
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Proactive retention to drive growth in an economic downturn

Greg Cullen, CRO
Insights
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Businesses focused on customer retention will survive an economic downturn

Greg Cullen, CRO
Insights
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Businesses focused on customer retention will survive an economic downturn

Greg Cullen, CRO
Insights
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Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

Alex Colvin, CEO
Insights
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Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

Alex Colvin, CEO
Insights
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Learn how to win and increase customer lifetime value

Prioritise customers who are already spending their money with you.
June 8, 2022
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Learn how to win and increase customer lifetime value

June 8, 2022
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Deliver tailored subscription experiences

Turn your subscription experience into a monetisation engine.
February 15, 2021
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Deliver tailored subscription experiences

February 15, 2021
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The subscriber experience

Learn why Subscription Factory has partnered with Pendula, how we make your Zuora life easier, and how we help provide great subscriber experiences!
October 8, 2020
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The subscriber experience

October 8, 2020
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Utilising SMS to harness the power of personalisation

Utilising 2-way SMS and leveraging your existing Salesforce data, we look at three real-world case studies where customers have reaped the benefits with a multi-channel approach when engaging their customers to drive tangible business value.
May 13, 2021
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Utilising SMS to harness the power of personalisation

May 13, 2021
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Transform your digital strategy to increase student admissions & retention

Regardless of what stage you're in your digital evolution, this session will be insightful and candid as our speakers share war stories and learnings through a constantly evolving environment.
July 22, 2021
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Transform your digital strategy to increase student admissions & retention

July 22, 2021
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