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Spotlight on Insights

Consolidating your MarTech Stack: Why a Next Gen CEP is the Smarter Marketers choice for Maximum ROI

In an era when every dollar spent is under scrutiny, business leaders are looking to work smarter, not harder and consolidate their technology vendors wherever possible; hence the rise of the next-gen Customer Engagement Platform (CEP). These platforms offer a comprehensive solution for building and retaining meaningful customer relationships, enhancing brand loyalty, and driving revenue growth. Here's 8 ways a CEP will help elevate and scale your CX efforts.

The Essential Guide to Marketing Personalisation

Patrick Tang, Head of Presales
Insights
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The Essential Guide to Marketing Personalisation

Patrick Tang, Head of Presales
Insights
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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
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Don’t sleep on SMS! Why Texts are the Underdog of the Electronic Messaging World

Rick Lanman, Strategic Sales Director
Insights
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10 customer retention strategies for 2023 and beyond

Greg Cullen, CRO
Insights
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10 customer retention strategies for 2023 and beyond

Greg Cullen, CRO
Insights
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Proactive retention to drive growth in an economic downturn

Greg Cullen, CRO
Insights
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Proactive retention to drive growth in an economic downturn

Greg Cullen, CRO
Insights
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Businesses focused on customer retention will survive an economic downturn

Greg Cullen, CRO
Insights
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Businesses focused on customer retention will survive an economic downturn

Greg Cullen, CRO
Insights
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Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

Alex Colvin, CEO
Insights
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Farm, don’t hunt: what our own research tells us about a successful cross-sell and upsell strategy

Alex Colvin, CEO
Insights
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Learn how to win and increase customer lifetime value

Prioritise customers who are already spending their money with you.
June 8, 2022
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Learn how to win and increase customer lifetime value

Prioritise customers who are already spending their money with you.
June 8, 2022
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Deliver tailored subscription experiences

Turn your subscription experience into a monetisation engine.
February 15, 2021
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Deliver tailored subscription experiences

Turn your subscription experience into a monetisation engine.
February 15, 2021
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The subscriber experience

Learn why Subscription Factory has partnered with Pendula, how we make your Zuora life easier, and how we help provide great subscriber experiences!
October 8, 2020
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The subscriber experience

Learn why Subscription Factory has partnered with Pendula, how we make your Zuora life easier, and how we help provide great subscriber experiences!
October 8, 2020
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Utilising SMS to harness the power of personalisation

Utilising 2-way SMS and leveraging your existing Salesforce data, we look at three real-world case studies where customers have reaped the benefits with a multi-channel approach when engaging their customers to drive tangible business value.
May 13, 2021
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Utilising SMS to harness the power of personalisation

Utilising 2-way SMS and leveraging your existing Salesforce data, we look at three real-world case studies where customers have reaped the benefits with a multi-channel approach when engaging their customers to drive tangible business value.
May 13, 2021
read more

Transform your digital strategy to increase student admissions & retention

Regardless of what stage you're in your digital evolution, this session will be insightful and candid as our speakers share war stories and learnings through a constantly evolving environment.
July 22, 2021
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Transform your digital strategy to increase student admissions & retention

Regardless of what stage you're in your digital evolution, this session will be insightful and candid as our speakers share war stories and learnings through a constantly evolving environment.
July 22, 2021
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NDIS - Evolving to a client focused experience

Regardless of what stage you're at in your digital evolution, this session will be insightful and candid as our speakers share their experiences and learnings through a constantly evolving care environment.
September 1, 2021
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NDIS - Evolving to a client focused experience

Regardless of what stage you're at in your digital evolution, this session will be insightful and candid as our speakers share their experiences and learnings through a constantly evolving care environment.
September 1, 2021
read more