See Pendula in action!

Schedule your meeting with our experts today.

First name

Last name

Company email

Mobile

By providing your information, you confirm that you agree to the storing and processing of your personal information by Pendula as described in the Privacy Collection Statement.
thank you.

Your submission has been received!

Something went wrong while submitting the form.
Please try again!

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Cookie Preferences
company

Pendula achieves SOC 2 Type II Compliance, reinforcing commitment to data security

2 minute read
August 20, 2024
You will be hearing from our Pendula people from various departments on what makes Pendula a great place to work.
Meet Alex Pribula, Product Designer
Q. Tell us about your career journey at Pendula.

I started at Pendula while I was still doing my undergrad at USYD. I started off as a part-time Junior Designer, and found a real enjoyment in not only collaborating with our design team, but also getting to know the legends behind the Pendula product itself (engineers and product peeps!). And, although I graduated soon after starting my Pendula journey, I certainly haven’t stopped learning. My interest in product design was something that was nurtured and highly encouraged by Pendula, and I soon started working on the product as a Product Designer. It’s been a fantastic experience, and super rewarding when we get to celebrate our great wins as a team. I couldn’t ask for a better place to kickstart my career in product.

Q. What do you think makes Pendula a great place to work?

As corny as it sounds, I’ve never met a better bunch. I was afraid I had rose-colored glasses on in the beginning, especially directly comparing to uni groups… but they truly are fantastic people in and out of work and it makes my day to day (and even the bumps in the road!) super enjoyable. I also like playing with all of the dogs that come into the office. Definitely not biased because of that… no no…

Q. What's your favourite thing about coming to work?

We get to work together in a super cool spot in the heart of Surry Hills. It’s a fantastic location and there’s so much to do. Frequent team outings, after work drinks, lunches etc etc. Not only that, but I’ve also had the opportunity on multiple occasions to travel to our Brisbane office to work on product directly with our awesome engineering team. It’s always a great day coming in to the Pendula office!

Meet Rowan Train, Solutions Consultant
Q. Tell us about your career journey at Pendula.

I joined Pendula almost 4 years ago in a different role I am in today. As part of a smaller team then, I was exposed to many different tasks within the company and with the ongoing support of our executive team have been able to transition roles more than once to different departments within the company. I have more recently joined the Sales team and am very happily working alongside some very experienced salespeople. It has been an ever changing journey and I'm grateful for the leadership team supporting me as I've changed positions as the company has grown and our needs have changed.

Q. What do you think makes Pendula a great place to work?

We are fortunate to have a team of very hard working and intelligent people. We're also good friends, so everybody is willing to help one another out without expecting anything in return. I would say that everyone in the company is approachable and especially the Executive team are always willing to take time and listen to all levels of the staff. There are no egos in the company and I think that really shows when we all get together, we always produce great work and have a good time.

Q. What's your favourite thing about coming to work?

For me personally, I'm always keen to learn something new. So I really enjoy coming in to work because it gives me a chance to see how others solve their day to day problems and I'll always take something out of that.

Sydney, Australia [20.08.24] - Pendula, a leading customer engagement solution, is proud to announce that it has successfully completed the System and Organization Controls (SOC) 2 Type II audit. This achievement underscores Pendula’s unwavering dedication to upholding the highest standards of data security and privacy, ensuring that customers’ information is handled with the utmost care. It also builds on Pendula’s current security achievements that include ISO 27001 certification. 

The SOC 2 Type II audit, conducted by Prescient Security, is one of the most respected and rigorous standards for information security compliance. Developed by the American Institute of CPAs (AICPA), the SOC 2 framework assesses an organisation's ability to protect customer data based on five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy.

"Achieving SOC 2 Type II compliance is a significant milestone for Pendula," said Lance Callaghan, Head of Information Security at Pendula.

"This certification reflects our deep commitment to maintaining the highest levels of security and trust with our customers. In an age where data breaches and security threats are increasingly prevalent, our customers can rest assured that we are dedicated to protecting their data with the most stringent controls in place."

Throughout the SOC 2 Type II audit, Pendula’s internal controls, policies, and procedures were meticulously evaluated across multiple areas, including data security, change management, logical access, backup management, business continuity and disaster recovery, and security incident response. The successful completion of this audit verifies that Pendula meets or exceeds the industry’s most stringent security standards.

"We understand that trust is paramount in today’s digital landscape," says Alex Colvin, CEO of Pendula.

"This certification is not just a one-time achievement for us; it represents our ongoing commitment to continuously enhancing our security measures and safeguarding the sensitive data entrusted to us by our customers."

As part of Pendula’s continued dedication to security, the company will undergo annual SOC 2 and ISO 27001 audits to ensure that its security practices remain in line with the evolving standards and best practices within the industry.

About Pendula

Pendula is a leading customer engagement solution. Founded in 2017, the company has built a reputation for delivering innovative solutions that increase engagement, reduce churn and maximise customer lifetime values. With a commitment to security, efficiency, and customer success, Pendula continues to be a trusted partner for companies looking to drive better customer conversations.

For more information, visit pendula.com or contact Matty Sirois (details are below).

Media Contact:

Matty Sirois
Senior Marketing Strategist
[email protected]

0434 259 500