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Introducing AI Agents
Let's supercharge your business and build your first AI Agent together.
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Experience & Workflow Studio
Your creative hub for designing meaningful and engaging customer experiences
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Engagement Hub
Spark intelligent conversations: Multi-channel and adaptive
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SMS
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RCS
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Email
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Whatsapp
Integrations Hub
Elevate customer journeys based on rich context & consolidated highlights. Integrate with 80+ apps.
Enhance
Customer Data Suite
Manage and sort your data immediately to create hyper-personalised communications
Business Intelligence Dashboard
Real-time campaign insights for data-driven strategy
Intelligence Suite
Real-time analysis and personalised automation solutions in natural language
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AI Decisioning
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AI Agents
White Label
Drive customer engagement capabilities with our white label solutions
Education
Engage and inspire your student community on the right channels
Telco & MVNOs
Two-way communications that really land
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Connect and engage at every stage of the lifecycle
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Tailor, track and boost Customer Lifetime Value
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additional terms (GENerative AI)

Additional Terms - Generative AI

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  1. These Additional Terms are incorporated into your Contract in accordance with clause 15 of the Pendula Terms.
  2. These Additional Terms apply to your use of the generative AI (Gen-AI) components of the Pendula Services (such as Pendula Gen-AI Tasks).
  3. The Gen-AI technology is designed to provide information and assistance based on user input. However, the accuracy, completeness and reliability of the information generated by Gen-AI technology cannot be guaranteed. You should independently verify any information provided by Gen-AI technology before relying on it or including that information in any communications. To the extent permitted by law, Pendula Solutions is not liable (including, but not limited to, in negligence) for any errors, omissions or inaccuracies in the information generated by the Gen-AI technology or for any other liability arising out of or in connection with your use of the Gen-AI technology. You assume full responsibility for any actions taken based on the output of Gen-AI technology and agree to hold Pendula Solutions harmless in relation to any liability arising from your (including any of your users’) use of the Gen-AI technology. You are responsible for ensuring that use of the Gen-AI technology complies with all applicable laws and regulations. You are responsible for recording your own prompts as these may not be retrievable from the Pendula Platform. You must ensure that the Gen-AI technology is not used for any unlawful or harmful activities.
  4. The Gen-AI technology is provided to Pendula Solutions by OpenAI, L.L.C. pursuant to the OpenAI Business Terms at https://openai.com/policies/business-terms/ and the terms and policies referred to therein (together, the OpenAI Terms). You agree to take all actions necessary to ensure Pendula Solutions’ compliance with the OpenAI Terms when you are using the Gen-AI technology in the Pendula Services. You acknowledge and agree to the limitations and disclaimers in relation to the Gen-AI technology described in the OpenAI Terms.
  5. The use of Gen-AI technology may involve the collection and processing of Personal Information and/or Personal Data which may be provided to Open AI. You agree to procure all permissions and make all disclosures necessary to allow Open AI to obtain, use and disclose that Personal Information and/or Personal Data in accordance with its privacy policy at https://openai.com/policies/privacy-policy/.
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