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Alumni Newsletter

This template can be used for sending alumni a regular newsletter. It includes a redirection path to mitigate past students changing email address and allows them to provide up to date details.

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Pendula Text message preview

Setup guide

To apply this template in Pendula, simply select a scheduled flow and set this to run on a monthly basis. We generally recommend a time between 3pm-5pm. This means that when it is triggered to run, it will send to all student records based on the criteria specified below:

  • Student Status <selector>equals<selector> 'alumni' (or whatever best represents this)

What's the difference?

Broadcast
  • Inform student
Conversation
  • Inform student
  • Enable student to provide alternate email
conversation Preview
Pendula Text message preview

Pendula flow

Outbound Email

Pendula has some easy to use email template layouts to select from. We recommend using the Newsletter or Notification layouts in this instance

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, the latest edition of the alumni newsletter is out now! We've sent it to your nominated email address

Outbound Email

Pendula has some easy to use email template layouts to select from. We recommend using the Newsletter or Notification layouts in this instance

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, we've just tried to send you an important update to your nominated email address but unfortunately it's bounced. Please reply with a different email and we'll send it again

Inbound reply

Any Reply

Outbound SMS

Suggested Copy:

Thanks {{FirstName}}, we'll update your email address and resend you the email