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Key Date communications

Postgraduate Offer Management

This template can be used for communicating postgraduate course offers to eligible students and capturing their intent to study. It provides an easy way to capture responses, enabling admin teams to plan their efforts.

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Setup guide

To apply this template in Pendula, simply select a scheduled flow and set this to run as a once-off, we generally recommend sometime between 9am-12pm. This means that when it is scheduled to send, it will only pick up the relevant student records based on the criteria specified below:

  • Student Status <selector>equals<selector> 'current' or 'active'
  • Course Type <selector>equals<selector> <description> (if you would like to segment in/out students from certain types of courses from receiving the reminder)
  • GPA Score <selector>is greater than or equals<selector> <value> (or whatever best represents this)
  • You'll need to ensure you have placeholder field for capturing student intent

What's the difference?

Broadcast
  • Send offer
Conversation
  • Send offer
  • Capture intent by enabling responses
  • Confirm intent
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Pendula Text message preview

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Pendula flow

'Accept' Path
'Defer' Path
'Decline' Path

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, As a high achiever, you're eligible to take your studies further with a Masters in {{CourseName}}. If you are interested, please respond YES, UNSURE or NO.

‍

Inbound reply

Suggested Keywords:

Yes, Yeah, Y, Sure

‍

Field update

Field = Intention

Operator = equals

Value = Yes

‍

Outbound SMS

Suggested Copy:

Thanks for confirming your intention {{FirstName}}, we'll have one of our friendly team followup with you directly

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, As a high achiever, you're eligible to take your studies further with a Masters in {{CourseName}}. If you are interested, please respond YES, UNSURE or NO.

‍

Inbound reply

Suggested Keywords:

Not sure; maybe, unsure

‍

Field update

Field = Intention

Operator = equals

Value = Unsure

‍

Outbound SMS

Suggested Copy:

Thanks for confirming your intention {{FirstName}}, we'll have one of our friendly team followup with you directly

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, As a high achiever, you're eligible to take your studies further with a Masters in {{CourseName}}. If you are interested, please respond YES, UNSURE or NO.

‍

Inbound reply

Suggested Keywords:

No, Nope, N

‍

Field update

Field = Intention

Operator = equals

Value = No

‍

Outbound SMS

Suggested Copy:

Thanks for letting us know you're not interested in a postgraduate study {{FirstName}}. Best of luck for the future

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