Reach them where they'll see it. Cut through the noise of email and keep it on a channel students prefer like SMS, ensuring they both see and action your messages.
The little things count. Deliver a great student experience by using the data you already have, like the courses, campuses attending or programs students have applied for to provide a personalised, consistent and on-brand dialogue.
Efficiency is key. When it comes to keeping students informed of key dates throughout the year, you might only have a small admin team to manage the process. Streamlining your ability to communicate efficiently and effectively and at scale can take considerable load off staff.
Keeping them in the loop. Giving students reassurance that they'll be kept informed of key dates that relate to their studies, provides them with peace of mind.
Before you start
To enable the following experiences it's important that you have access to your student and semester date data:
At a minimum, you will need the key dates and deadlines relevant to each program or course and the students enrolled in them.
The related contact information (mobile phone number and email address) of each student and empty placeholders to capture student responses.
To provide a better experience, having the student's name and demographic information ensures a more personalised experience.