Doing more with less: Operational excellence

What does it take to run lean, effective operations without compromising impact? Leaders from Wildlife Victoria, Able Foods, and Macular Disease Foundation share how they’ve streamlined processes, adopted the right tech, and empowered people to deliver more value with fewer resources.

• ‍Excellence in action: Building sustainable systems, making smart trade-offs, and keeping mission at the centre.
• ‍Technology with purpose: Choosing practical solutions, iterating quickly, and making the most of what’s already in place.‍
• Empowering volunteers: Setting expectations, using tech to simplify coordination, and fostering long-term commitment.‍
• Data that drives: Turning reporting into advocacy, embedding responsibility across teams, and keeping insights accessible.‍
• Scaling sustainably: Automating where it makes sense, focusing on priorities, and freeing people to do the human work that matters.

Who should watch?

NFP and social enterprise leaders, operations managers, and CRM/data owners looking for practical ways to grow reach and impact—without scaling budgets.