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Key Date communications

Key Semester Date Reminder

This template can be used for informing students of upcoming semester dates that may be essential to their studies or enrollment. Whilst this template might only be required ad-hoc, it can be saved and repurposed for future use.

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Setup guide

To apply this template in Pendula, simply select a scheduled flow and set this to run as a once-off. We generally recommend a time between 9am-12pm. This means that when it is triggered to run, it will send to all client records based on the criteria specified below:

  • Student Status <selector>equals<selector> 'current' or 'active'
  • Course Type <selector>equals<selector> <description> (if you would like to segment in/out students from certain types of courses from receiving the reminder)
  • Campus <selector>equals<selector> <name> (if you would like to segment in/out students from certain campuses)

What's the difference?

Broadcast
  • Deliver key date reminder
  • Send follow-up
Conversation
  • Deliver key date reminder
  • Send follow-up
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Pendula flow

'Follow-up' Path

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, This is an important reminder that <key date> is approaching. Please ensure you have made necessary preparations. We've also sent you an email with further information.

Outbound Email

Pendula has some easy to use email template layouts to select from. We recommend using the Welcome or Notification layouts in this instance

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