Offer Accepted Congratulations

This template can be used for congratulating students upon acceptance of an offer as part of the enrolment process. It provides a way to inform students via SMS and enabling them to request a call for more information if necessary.

Setup guide

To apply this template in Pendula, simply select an event flow and set this to trigger when a record is edited. Include the criteria in your event trigger to send the flow whenever an enrolment is updated to the accepted stage and saved within your source data:

Enrolment Status <selector>equals<selector> 'Accepted' (or whichever value best represents this)
Semester <selector>equals<selector> <value> (if you would like to segment this communication to only a specific semester or calendar period)
Additionally, you'll need to ensure you have a placeholder field for capturing data upon a call request

What's the difference?

Broadcast

Inform student

Conversation

Inform student
Enable a call request
Confirm call request

Pendula flow

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, We're so excited you'll be joining us on the {{SemesterStartDate}} at {{CampusName}}. We can't wait to meet you. If you have any questions before arriving, simply reply CALL - we're here to help.

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