To enable the following experiences it's key that you have access to your appointment and data:
- At a minimum, you will need the date of when each appointment is scheduled to be delivered.
- The related contact information (mobile phone number and email) of the individual who is to receive the communications
- To provide a better experience, having the names and demographic information to include within the body of each communication.
- Additionally, if you wish to support incident alerts, having the incident data available when it is logged
