Appointment communications

To enable the following experiences it's key that you have access to your appointment/service booking data:

• At a minimum, you will need the date of when each appointment is scheduled to be delivered.
• The related contact information (mobile phone numbers) of the person who is to be reminded of the upcoming service and empty placeholders to capture client responses.
• To provide a better experience, having both the client and support worker's first names, time and location of each appointment.
• The appointment status, and a description or name of the service, ensures that the communication is as clear and detailed as possible.

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