To enable the following experiences it's key that you have access to your appointment/service booking data:
- At a minimum, you will need the date of when each appointment is scheduled to be delivered.
- The related contact information (mobile phone numbers) of the person who is to be reminded of the upcoming service and empty placeholders to capture client responses.
- To provide a better experience, having both the client and support worker's first names, time and location of each appointment.
- The appointment status, and a description or name of the service, ensures that the communication is as clear and detailed as possible.