To enable the following experiences it's key that you have access to your staff and appointment data:
- At a minimum, you will need the contact information (mobile phone number and email) of the staff member who is to receive the communications
- To provide a better experience, having the clients name and demographic information to include within the body of each communication.
- Additionally, if you wish to support late check-in/out alerts, you'll need to ensure your staff are leveraging a mobile application for managing service delivery